In compliance with the provisions of the Consumer Protection and Defense Code (Law No. 29571), Alta Química Industrial S.A.C., with RUC 20523982827 and registered address in Lima, Peru, makes this Virtual Complaints Book available to its customers.

If you have purchased any of our leather goods (footwear, bags, or jackets) and wish to submit a claim or complaint, you may do so through the following form.

Please enable JavaScript in your browser to complete this form.

Name *

First name

Last name

National Identity Document (DNI) *

Address

Mobile Phone *

Email *

Identification of the Product or Service *

Date of Purchase

Purchased product *

Amount

Type of StatementComplaintClaim

Details of the Claim or Complaint *

Specific request of the consumer

Specific product purchased

• I declare that the information provided is true and I assume responsibility for its accuracy.

Re-enter Email *

A copy of this claim will be sent to the email address provided.\n\nAlta Química Industrial S.A.C. will respond within a maximum period of 30 calendar days in accordance with applicable regulations.

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